What is an ultimate UCARA SPA experience?

UCARA SPA concentrates on the Naturopathy's principle in achieving natural healing with the use of flora & herbs as the main ingredient in our treatments & products.

An advanced institution that uses essence extracted from nature's flora & herbs are specially selected for their healing benefits. Every treatment is specially customised to suit every guest's individual needs concocted carefully with the use of an herbalist's mortar and pestle.

Today there are many different types of spa - mineral spring spas, resort spas, medical spas etc - but all share one common aim: to promote wellness, so that you leave feeling better, much better, than when you came.

UCARA SPA experience can be defined as "your time to relax, reflect, revitalize, and rejoice."

A haven of serenity, visit any UCARA SPA and be surrounded by the divine Balinese-Zen inspired contemporary interior.

Be transported to a state of tranquility as you undergo the rituals in our spa rooms, individually designed to give you best experiences while being pampered by our trained spa therapists.

Looking at it another way, most of us regularly spend time and money on preventive maintenance for our cars but perhaps not so readily on ourselves. The spa experience could be considered just that - preventative maintenance for the body and mind. An investment in your well - being.

The starting point may be a massage or a bath, designed to soothe away physical aches and pains and release the mind from day-to-day concerns. Time to yourself, time to enjoy, time to unwind... These are also crucial to the overall experience.

The UCARA SPA experience is also about being looked after and about looking after yourself. Discovering simple habits and rituals that you can continue in your everyday life and which will become part of your own healthy lifestyle.

UCARA brings you the perfect skin and body you will be proud of and also brings your energies back into balance.

Consistent & Dedicated Services is our Brand Promise!


Gentle Reminders

Reservations:
We recommend advance booking for your preferred date & time to avoid disappointed. For private parties, we need at least one-month advance notice. A credit card number is required for booking of private parties.

Special Attention:
If you have high blood pressure, heart conditions, are pregnant or have any medical complications, may we advise you to consult the doctor before undergoing any spa treatments. Please inform our spa consultants of your medical conditions.

Smoking & Alcohol:
Out of consideration for other visitors, please refrain from smoking and consuming alcohol within the spa premises.

Valuables:
A pouch will be provided for you to keep your valuables by your side during your treatment. However, we recommend that no jewellery be worn at the spa. The management accepts no responsibility for the lost of money or valuables brought into the spa premises.

Punctuality:
To get the most out of your spa experience, we recommend that you arrive 10 minutes before your appointment. That way you will have time to relax beforehand and enjoy our spa facilities. All treatments start punctually at the scheduled time. If you are late, there will simply be less time available for your treatment, thus reducing your enjoyment and its effectiveness. There will be no reduction in treatment charges due to late arrival.

Payment:
We accept cash, Nets and all major credit cards. Prices are subjected to change without prior notice. Major banks interest free monthly installment plans available.

Refund Policy:
Treatment packages and paid sales receipts are non-refundable.

Dress Code:
There are ample changing facilities at the spa, so you can arrive wearing your normal clothes.

Robes/towels and slippers are provided for your comfort before and after treatment. During treatment your body will be fully draped except for the area being worked on, but please feel free to wear whatever is comfortable for you.

Minimum Age:
Although the minimum age is normally 18 years, we are happy to provide advice regarding suitable treatments for teens.

Mobile Phones:
We kindly request that mobile phones and pagers be switched off at all times in the spa outlet.

Gift Certificates:
Gift certificates are available at all our outlets. Please approach our consultants for more information.

Cancellations:
If you need to reschedule or cancel your appointment, please notify us six hours in advance to avoid being charged the full service fee. Cancellations of packages or private parties require 24 hours' notice. A credit card number is required at the time you book your treatments.

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